- Excellent communication skills Friendly and welcoming personality Strong customer service skills Good listening and interpersonal skills Front desk management Phone and email handling Microsoft Word proficiency
Nantongo Phionah
RECEPTIONISTS
Nantongo Phionah
Joined 1 month ago
Available for work
Professional Summary
- Motivated and customer-focused professional with a Diploma in Hotel Management, Institutional Catering, and Tourism
- Experienced in front desk operations, handling phone and email inquiries, and delivering excellent customer service
- Friendly, welcoming, and a good listener with strong communication skills, seeking a position as a receptionist
Skills
Experience
- Receptionist Kahondo Buffalo Hotel Managed front desk operations and guest check-ins/check-outs Handled phone calls and customer inquiries professionally Provided excellent customer service to guests Cashier Peak Restaurant Handled cash transactions accurately Assisted customers and maintained a positive experience Managed daily sales records Waitress Grand Global Hotel Served customers efficiently and professionally Ensured customer satisfaction during dining experience Maintained cleanliness and organization of service areas
Education
- DIPLOMA in hotel management institutional catering and tourism
References
- mako Joseph..chef fairway hotel 0752052230