Friendly and organized receptionist with strong communication and customer service skills. Trained in front office operations and business administration, with the ability to manage reception duties professionally and efficiently.
Skills
Front desk and reception duties
Customer service and client handling
Telephone and email communication
Appointment scheduling
Record keeping and filing
Basic computer skills (MS Word, Excel, Email)
Professional appearance and etiquette
Experience
I have been in this field for 5 years and I;
Welcomed and assisted visitors in a polite and professional manner
Answered and directed phone calls and emails
Scheduled appointments and managed the front desk calendar
Maintained records, files, and visitor logs
Handled customer inquiries and provided accurate information
Supported administrative tasks such as filing and data entry
Ensured the reception area was clean, organized, and presentable
Education
Diploma in business management and administration , Certificate in front office management
References
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